Hotel Parque Tropical

The hotel is lovely, I really enjoyed the pool, our room and the gardens. The beds were comfortable and we slept well. The best thing about our stay was how the staff made us feel, everywhere at the hotel and especially at the restaurant and snack bar. Excellent customer service. Many thanks to Juan, Cata, Fran, Ben and so many more who made our stay truly special! When we arrived we were given a lovely room, but I noticed a bit of noise from the street outside. As I am a light sleeper, we went to reception that same evening and asked if it was possible to move to a quieter room, and luckily this was possible and they helped us move to the other room which was quieter, so that was also very good. I enjoyed eating at the restaurant terrace very much (lovely views of the garden and nice fresh air). Perhaps a small suggestion would be to have air conditioning inside the restaurant hall, as this would probably make it easier to eat there too if needed. The reception staff helped us arrange a couple of excursions which we enjoyed very much. Staff at the hotel were happy to share knowledge about local places to see, and were very friendly and helpful. In terms of location, the beaches nearby were nice and there were plenty of shops nearby (also restaurants, but we didn't visit them this time). We also took the bus to other locations such as Maspalomas Dunes, Playa Amadores, Puerto Mogán and Playa Anfi del Mar. This was very easy using Google maps, as the stops are close to the hotel. We also took the bus from and to the airport and this was very easy, inexpensive and convenient.

Our experience at Hotel Parque Tropical was great. The animation team, waiters and waitresses, and administrative staff are always so welcome, kind, and friendly. The hotel has a great garden, it`s like an island`s flora miniature. There were families, young couples, self-travelers, and retired couples so this variety of guests make the experience great. Breakfast and dinner include delicious and various kinds of meals, you will gain weight like we do :) Thanks for everything, we loved it and come again!

Beautiful hotel - park, lots of greenery and traditional style architecture. Attentive staff who speak German well. Guests mostly from DACH, ü60

The first night we had a horrible view of the motorway, but got moved to a fabulous room the next morning. Absolutely lovely gardens and swimming pool. Its heated to 23 degrees I think. Lovely wideranging buffet, breakfast and evening (we stayed halfboard). Really enjoyed the morning stretch/exercise classes and the lunchtime aqua aerobics with Fran. Dancing show was fabulous.

Beautiful inside and outside: the room (a couch you can lounge on, great wardrobe, ), gardens with plenty of seating, restaurant. VERY close to the beach. Friendly staff. And the dinner and breakfast were amazing. Everything I've tried was tasty (various roasts, freshly fried fish, eggs in the morning, etc)